Clear rules. Better buying. Stronger trust.
Every Furnix UG policy is written around how furniture is discovered, ordered, paid for, delivered, installed and supported across the marketplace.
Everything important, without the legal maze.
Open any policy below. Each page remains inside the Furnix UG experience with the same navigation, branding and support routes.
Terms & Conditions
Orders, marketplace rules and contract terms
Open policyPrivacy Policy
Customer, vendor, delivery and payment data
Open policyRefund & Returns Policy
Cancellations, defects, custom furniture and refunds
Open policyDelivery & Installation Policy
Delivery, access, assembly and installation
Open policyPayment Terms
MoMo, cards, bank, offline and Pay After Delivery
Open policyMarketplace & Buyer Protection Terms
Buyer safeguards, disputes and marketplace evidence
Open policyVendor Terms
Rules for makers, stores and marketplace vendors
Open policyCookie Policy
Cart, sign-in and essential browser storage
Open policyAcceptable Use Policy
Fraud, misuse and prohibited marketplace conduct
Open policySecurity & Account Safety
Account, payment and platform safety
Open policyStill unsure before ordering?
For custom furniture, delivery access, installation, payment or return questions, contact Furnix UG before checkout so the important details can be documented against your order.